5.0

COMPUTER ROOM MANAGEMENT SERVICE (DIGIHUB)

Description:

DCIM Service that extracts data sources from the BMS to the DCIM tool.

Description:

Tool design, monitoring, management and control of customer equipment.

Description:

Availability and capacity management service of the customer’s computer room.

Description:

Customer IT Asset Management Service.

Description:

Management in case of an incident or problems related to your business

6.0

DATA CENTRE NETWORK MANAGEMENT (DCNM)

Description:

DCIM Service that extracts data sources from the BMS to the DCIM tool.

Description:

Tool design, monitoring, management and control of customer’s equipment.

Description:

Performance, continuity and security management of the customer’s computer room. This service provides the customer with the necessary tools for the management of their DCNM services.

Description:

Customer IT asset management service.

Specification:

Service requiring specialized resources in the DCNM domain, Level 3 network administrators.

Mandate established based on customer requirements, details and monitoring levels.

  • Census
  • Listing
  • Reports and recommendations
  • Acquisition and lifecycle management tools
  • Replacement policy

Processing timedepending on the scope of the mandate

Recovery time: 24 hours

Description:

Customer IT asset management service.

7.0

ENGINEERING SERVICES

Description:

Support to engineering services for the configuration and completion of the mechanical and electrical portio of the customer’s project

Description:

Support of an engineering department in the development of a risk management plan.

Description:

Support of engineers in the development of a diagnosis and a management plan of capacities and electromechanical availability.

Description:

Support of engineers in terms of incidents and/or problems occurring during the establishment of a system and/or day-to-day management.

Description:

Support of engineers in the management of fluid dynamics.

8.0

PROFESSIONAL SERVICES

Description:

The service of a electrician will be available for all electrical needs of customers.

Description:

The services of a plumber and a ventilation specialist will be available for any needs relating to these two trades.

Description:

A project design service will be accessible. This service will help you in the Implementation of the technical drawings of the project by a technician and/or architect.

Description:

Accompaniment by a Level III network administrator.

Description:

Accompaniment in the creation of any technological architecture and/or the monitoring of the architecture already in place.

9.0

TELECOMMUNICATION SERVICES

Description:

Access to an engineering service in the configuration and implementation of the telecommunications component of the customer’s project.

Description:

Support by a physical interconnection service allowing a simpler configuration between the customer’s infrastructure and the telecom provider.

Description:

Assistance service for the setting up and/or analysis of a private and secure telecommunication connection solution.

Description:

Support Services that assist you in setting up and/or analyzing a secure and private telecommunication connection solution.

Description:

Support services in setting up and/or analyzing a connection solution to the international community.

Description:

Support services in setting up and/or analyzing a cloud connection solution.

Specification:

The consulting service requires several components since the scale of the needs, the capacities, the type of cloud services and the sources of connections proposed will have an impact on the mandate.

* Mandate will be established according to the customer’s needs.

  • Coaching/Consulting
  • Suggested solutions
  • Specific terms
  • Recommendation and cost estimation
  • Implementation and execution

Processing time: According to the mandate (is this an emergency?)

Recovery time: N/A

10.0

TECHNICAL SERVICES

Description:

Support services in setting up and/or analyzing a solution and strategies concerning the backup of customer data.

Description:

Physical presence of a qualified person to intervene on the customer’s network equipment if needed.

Description:

Specialized data centre services available to customers based on their needs.

Description:

Accompaniment by a technician specialized in structured wiring.

Description:

Accompaniment by a technician specialized in telecommunications.

Request a quote

START SECURING YOUR DATA TODAY

We will be happy to answer any of your questions and give you more details about our services. We will gladly provide you with a complete quote.

Please complete the form below